About us at Ruby Grange Homecare
Ruby Grange Homecare is an independent Domiciliary Care Agency based in the Pinner and serving Watford, Rickmansworth, Croxley Green, Pinner, Eastcote and the surrounding areas.
We provide personal care and support for our clients within the comfort of their own home. We have a team of trained carers. Our Directors are Maria Smith, Avril Loftus & Tara Smith. Maria Smith is our Registered Care Manager with many years of Homecare experience. Maria is passionate about helping people maintain their independence and together with our team, takes an active ‘hands on’ role in the day to day management of Ruby Grange Homecare Ltd.
At Ruby Grange Homecare we aim to provide outstanding levels of care and commitment by adhering to our strong set of values which are Dignity, Respect & Integrity. This ensures our team always care for people with Dignity, Respect and the Integrity that they deserve.
Each of our care packages are carefully custom-made to meet the needs of the individual to ensure that the best possible support is provided.
Every client requiring care will first be carefully assessed to help identify the type and duration of care required. This will include a pre-arranged confidential home or hospital visit, depending on current residential status.
Our Registered Care Manager, Maria Smith, will discuss individual requirements and outline the range of services that we provide. This will then be formalised into an assessment of needs, enabling a final decision to be made by the client needing the care, any family members involved, and the care team as to whether the required service can go ahead and be organised.
This initial set of information will form a key part of the Care Plan that will finally be agreed with both the individual and all parties concerned with the health and well-being of the person requiring support.
A formal Policy and Procedures document will also be drawn up and made available to the individual needing care, as well as family members and will form the basis of the Ruby Grange Home Care on-going service agreement.
We are never complacent at Ruby Grange Homecare and regularly seek feedback from the people we provide care for, their family members and local authorities and partners that we deal with on a day-to-day basis.
This practice ensures that Ruby Grange Home Care always delivers the highest level of service to our clients.
What people tell us they like about Ruby Grange Home Care
- We always go the extra mile
- We are a Family run business
- We offer a truly tailor made and flexible service
- Our team’s many years of caring experience
- Our local knowledge and expertise
- Our caring approach
- The wide range of services and help we provide
We are regulated and rated as ‘Overall Good’ by the Care Quality Commission, click here to download our full report